So you have heard about our Chapman Family Guarantee, and it sure is great knowing that it’s when we say or you don’t pay! There are other guarantees we offer to all our customers that make choosing Chapman the smartest choice.

Certified, trained technicians

That’s right! All Chapman technicians go through a three-part interview process, thorough background and drug testing, and extended training with our senior technicians. This is all to ensure that the Chaps you interact with are the best possible people for the job. High standards are just the beginning of the high quality of work you’ll receive.


100% Satisfaction Guaranteed

Just as it says, 100% satisfaction guaranteed on all services Chapman does. If you’re not happy with the repair, replacement, or the maintenance that we’ve performed we will do everything we can to make it right! This is not just a one time offer either, we stand behind all the work we do to ensure that your system is running at peak performance all year long.


1 year parts and labor warranty on all repairs

Taking that satisfaction guarantee one step further, Chapman will cover all parts and labor performed for an entire year after it’s done. This is such an important guarantee because we know it can be frustrating situation. At Chapman, we cut back on the hassle to benefit you!


Up front pricing for residential and commercial properties

Also known as our “No Run-Arounds Guarantee!” this is more than a policy, but part of the culture at Chapman. Cost is a definitely a factor for a lot of people. This upfront, all encompassing, price guarantee won’t leave you with any questions. All of our pricing is flat rate too! That means the price we tell you is the price it will be. No surprise taxes or labor charges at the end!


So there you have it, the more-than-Chapman-Family-Guarantees! The reoccurring theme with all of these guarantees is to make things easier for you. We are in this business of providing comfort, and that includes peace of mind.