It’s When We Say Or You Don’t Pay!

Service, Company History,

The Chapman Family Guarantee is one more way that we provide you the best service. When you call in to schedule ANY appointment, you’ll be quoted a time frame. Now this time frame isn’t just morning or afternoon, we have it down to a science. The time you are quoted is the two-hour window a Chapman technician will arrive at your home. If the Chapman technician is even 1-minute later than we say they’ll be, that day’s scheduled service or repair is FREE!

For nearly 60 years, we’ve been perfecting the art of comfort. We want to make sure that increasing or maintaining your comfort is never an inconvenience (mostly because that’s uncomfortable)! The combined human- and mechanical nature sides of our business means that we have to quote in a time frame. But you don’t even have to wait around for two hours! We’ll always call when the technician is headed your way so you can meet them there.

Chapman is consistently looking for ways to improve our services for you. Guaranteeing the arrival of our technicians is how we feel the start of every appointment should go. We believe in that value so much, we guarantee it – backing it up with a FREE guarantee. Here, it’s when we say or you don’t pay! Call today find out when your guaranteed arrival time will be for your next Chapman appointment.

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