How Chapman’s Service Department Lives Core Values
Maintenance, Fun!, Company History, Service,
Integrity
The Chapman service team is comprised of 10 trained and certified technicians and Shana, who is their fearless leader. The service department does a variety of things at Chapman, including coming out to fix the problems and performing preventative maintenance. Shana has over 18 years of experience at Chapman and is more than the best fit for the job. Shana has the ever-challenging task of maintaining our schedule, which is very important because of the Chapman Family Guarantee.
Communication
The service department at Chapman is constantly doing continued training in the growing technology of our industry. Here at Chapman we focus heavily on our communication and because of this the service team meets weekly to make sure we’re solving your issues effectively and efficiently. This collaborative atmosphere is just one way the service team demonstrates their hands on and helpful nature towards one another. We love watching the Chaps share ideas and problem solve together, all for the benefit of you!
Professionalism
Another Chaptastic quality of the service department is their rotating on call schedule. This allows us to be available for your 24/7! There’s not time frame on when your furnace or AC might decide it’s quitting time, so we make sure we’re here for you!
Fun
What’s better than all the professionalism in the service department is the personalities of every person. Fun is certainly not lost here. Looking at each other technicians and Shana’s profiles, it’s easy to see that they enjoy each other as much as we enjoy having them here. It’s great to see real life, long time best friends Anthony and Cody working side-by-side on the Chapman service team!
The Chapman service team exemplifies all of the core values we have here. Integrity, communication, professionalism, and especially fun, are easy to see when you spend time with Shana and the boys. To meet one of our service men, give us a call to schedule your AC maintenance today!