The Chapman Family Guarantee
If we’ve learned anything from our 60 years in business, it’s “Time is Money!” Chapman has developed a unique guarantee based on this principle, known as The Chapman Family Guarantee. This makes your time, OUR money.
What is the Chapman Family Guarantee? Simply put: It’s when we say, or you don’t pay ! When you call our office to schedule your appointment, our office team always quotes you a time frame. If we are not there for your repair when we say we will be, that day’s scheduled service is free. For us, it is not a gimmick, it is just the right thing to do!
At Chapman, we understand that you have a busy schedule. Between work, the kids, and keeping your home in order, we don’t want to take any more of your time then we have to. Getting your service started when we say we will enables you to get back to the rest of your life.
The third generation of the Chapman strives to abide by Grandpa Chapman’s three rules for success: Take care of the customer. Take care of the customer. Take care of the customer.
This is just one more way that Chapman carries on the traditions of doing business the Chapman way!
The Chapman Family guarantee is not the only way we aim to provide excellent customer service. Check out more of our great guarantees!
And when you’re ready to schedule your next service or repair, call 573-445-4489.