Your Time, Our Money!
Sometimes old adages still ring true. We’ve got one for you: “time is money!” These days, the value of time is indisputable. So, at Chapman, we have turned this old phrase into, “Your time is our money!” We even defined this phrase as our Chapman Family Guarantee!
What does the Chapman Family Guarantee mean? Simply put: It’s when we say, or you don’t pay! When you call our office to schedule your appointment, our office team always quotes you a two-hour time frame. If we are not there for your repair when we say we will be, that day’s scheduled service is free. For us, it is not a gimmick, it is just the right thing to do!
At Chapman, we understand that you have a busy schedule. Between work, the kids, and keeping your home in order, we don’t want to take any more of your time then we have to. Getting your service started when we say we will enables you to get back to the rest of your life.
The third generation of the Chapman strives to abide by Grandpa Chapman’s three rules for success: Take care of the customer. Take care of the customer. Take care of the customer.
This is just one more way that Chapman carries on the traditions of doing business the Chapman way!
The Chapman Family guarantee is not the only way we aim to provide excellent customer service. Check out more of our great guarantees!
And when you’re ready to schedule your next service or repair, call 573-445-4489.