The Truth about our Guarantees
Service, Maintenance, Installation, Plumbing,
We have learned a lot over the years as comfort experts. We use our knowledge to provide service with excellence to our customers. Chapman Heating, Cooling, & Plumbing knows it is hard to decide who to use when it comes to service companies in your home. Here at Chapman we want to help you decide by giving you the peace of mind that we back our services with several guarantees.
One of our favorite guarantees is the CHAPMAN FAMILY GUARANTEE. It is when we say, or you don’t pay! But that is not our only guarantee that we offer our customers.
Here are a few of our other amazing guarantees to our customers!
Certified, trained technicians
That’s right! All our Chapman technicians have been background & drug tested. Once they are hired we go the extra step to make sure they know the Chapman way. They will spend extended time training with our senior technicians & service manager. This ensures you that the best possible people will be visiting your home. High standards are just the beginning of the high quality work you will receive.
100% Satisfaction Guaranteed
Just as it says, 100% satisfaction guaranteed on all services Chapman offers. If you are not happy with the repair, replacement, or the maintenance that we’ve performed we will do everything we can to make it right! Ultimately, we strive to provide our customers amazing service.
1 year parts and labor warranty on all repairs
Taking that satisfaction guarantee one step further, Chapman will cover all parts & labor performed for an entire year after it’s done. This is such an important guarantee because we know it can be frustrating situation. Chapman Heating, Cooling, and Plumbing understands and we cut back on the hassle to benefit you!
Up Front Pricing for residential and commercial properties
Also known as our “No Run-Arounds Guarantee” this is more than a policy, but part of our customer here at Chapman Heating, Cooling, & Plumbing. Cost is definitely a factor for a lot of people. This upfront, all encompassing, price guarantee won’t leave you with any questions. All of our pricing is FLAT rate. That means the price we tell you is the price. NO surprise taxes or labor charges at the end!
These are just a few of the things we created to give YOU our customers a WORRY free decision to pick Chapman for all your heating, cooling, or plumbing needs. Our reoccurring theme with all of these guarantees is to make things easier for you. We are in this business providing comfort, and that includes peace of mind for you.